If you’re their customer or intends to be one, you’ll need the GTBank customer care contact details. This comes in handy if you’ve got some enquiries or complaints to make regarding your transaction with the bank.
But hold on a bit, let’s first take you through this information about your favorite bank, GTB. You might find it useful.
GTBank In Nigeria
GTBank, fully named Guaranty Trust Bank, Plc, got its company license in 1990 and commenced operations in February 1991 headquartered in Lagos, Nigeria.
GTBank runs in Cote D’Ivoire, Gambia, Ghana, Liberia, Kenya, Rwanda, Tanzania, Uganda, Sierra Leone and the United Kingdom. It employs over 12,000 professionals worldwide. Its total assets equal to ₦4.057 trillion. It has a shareholder’s fund of ₦661.1 billion.
The bank offers services in asset management, internet banking, investment, retail and corporate banking.
GTBank gives the best customer service you could ever wish for. No wonder its customer base increases every year. Transactions are easier, faster, and memorable with GTBank. It’s sweeter when competent hands promptly respond to issues you face in the banking process.
The bank is one of the best in Nigeria. It has received several awards. In 2019, it was recognized as the Best Bank in Africa and Nigeria. The same year, it was ranked number one best retail bank with first-hand customer experience. The bank had the Central Bank of Nigeria’s Electronic Payment Incentive Scheme (EPIS) Efficiency Awards 3 times (2017-2019).
Now, let’s check out why you’d need the GTBank customer care contact details.
Why Do You Need the GTBank of Nigeria Customer Care Details?
You need the GTBank customer care contact details to fully enjoy its customer services. Customer service means to interact with the company’s representative about new products and offers. Below are 4 basic reasons why you need the GTBank customer care contact details.
1. Ensures Customer Satisfaction
Customers’ satisfaction is prioritized and achieved via customer service. You access customer service with the aid of the customer care details.
2. Helps Easy Transaction
Through the customer care service, you can reach out for help on best transaction procedures or bank services you may desire to explore.
3. Enhances Feedback
You can give feedback on services the bank renders, suggest ideas that’ll benefit the company. This mutually benefits you, the customer. With your feedback, you can help them improve their services.
4. Offers Quick Guides
When it comes to services the bank offers, the customer service guides you to make informed decisions.
Read Also: How To Write A Business Plan Step By Step
Next, let’s jump right in into the GBank customer care contact details.
GTBank Customer Care Contact Details
As a bank genuinely interested in the success of its customers, GTBank of Nigeria has made it very easy for you to reach out to them anytime and from anywhere through any of the channels below:
GTBank of Nigeria owns a user-friendly website, www.gtbank.com. It contains basic and exhaustive information about the bank and services it offers.
Through the help center on the website, you’ll find a feedback or complaint form to fill and submit your complaints. You can use this service on GT online banking apps like Internet Banking, GTMobile & GTWorld, downloadable from Google Playstore or Apple store.
GTBank Customer Care Number, Nigeria
Are you a customer who prefers to interact with a GTBank customer service representative via a phone call? If yes, any of the contacts below allows you access to GTBank customer care representatives.
- 080-3900- 3900
You can call these lines between 8am to 5pm Mondays to Fridays. You’ll spend airtime to speak with GTBank customer care representatives since these numbers aren’t toll-free. In case you don’t want to, there are other ways to lodge your complaints. Follow through as we show you.
GTB WhatsApp Banking
If you’ve got any complaints you can also reach GTBank via WhatsApp on +2347016974994.
GTBank Twitter Handle
It’s a fact that people storm the twitter platform daily with information that goes viral within minutes. Nigerian companies also maximize this opportunity. They get prompt feedbacks, rectifies issues and complaints daily via their Twitter channels.
GTBank Twitter handle: @gtbank_help
GTBank USSD Mobile Banking Code
Banking is easy with the GTBank USSD code. It helps you open an account, transfer funds, buy data or airtime, access branch services for free. It’s absolutely free.
GTBank USSD code: *737#
GTBank Customer Care Email Address
If you want to send an email to express your dissatisfaction with a GTBank product or service, you can use their email platform to reach out.
GTBank email: firstname.lastname@example.org.
GTBank Nigeria Branches
If you wish to speak directly with GTBank customer care representatives, visit any GTBank of Nigeria branch nearest to you.
Looking for an easy way to reach out to GTB customer care representative? This post provides all the information you need to be able to express your concern, lodge a complaint about a transaction or learn how to perform a task with GTB. Just check out the GTBank customer care contact details if you’ve got one or two questions to ask your bank.
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